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Digital tools · Learning portals · Automation

Inspired by people.Driven by possibilities.Built for impact.

We design and build modern, innovative digital tools, learning portals, and intelligent automation. From understanding people and discovering opportunities to developing solutions that deliver meaningful results, we bring ideas to life.

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What we do

Three things, done properly.

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Automation & Prediction

See what’s coming, and let routine work run itself.

  • Customer & demand prediction
  • Workflow automation
  • Dashboards & reporting
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Digital Tools & System Development

Custom tools and systems, designed around how your team really works.

  • Workflow & design research
  • Web & mobile apps
  • Training & practice tools
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Learning & Knowledge Portals

One place to learn, book and find answers — with the right view for every role.

  • Learning & booking portals
  • Knowledge bases & procedures
  • Role-based views
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Projects

Built around real work, and the people who do it.

All projects

Voice practice for bank staff

Customer Conversation Coach

Bank staff practise real customer conversations out loud with a lifelike customer, then replay the call with coaching on every moment.

A retail bank · Delivered

Emergency procedures and drills for school staff

Emergency Response Guide

Scan the code by any classroom door to see exactly what to do: the steps for each emergency, who’s on first aid tonight, and the way out from that room.

An adult learning school · Delivered

Booking and class management for an art studio

Studio Class Portal

Students browse and book classes online, instructors take attendance on a tablet, and the manager sees enrolment, payments and supplies in one place.

An art studio in Vancouver · Delivered

Customer behaviour prediction for retailers

Customer Purchase Predictor

Predicts which customers will shop again soon, what they’re likely to buy, and how interests shift through the year — built and tested on 36,594 real orders.

Demo on real, public retail data · Working demo

How we work

Six steps, starting with the people who do the work.

  1. 01 · Week 1

    Listen

    We talk with the people who do the work before anything is designed.

  2. 02 · Week 1–2

    Map

    We map the real workflow and find the steps to simplify or remove.

  3. 03 · Week 2–4

    Prototype

    We test a clickable prototype with the people who will use it.

  4. 04 · Week 4–12

    Build

    We build accessible, plain-language tools that fit your systems.

  5. 05 · End of build

    Hand over

    We train your team and give you the tools to own the content.

  6. 06 · Ongoing

    Improve

    We look at what changed and keep making it better.

Industries

Our industry experience.

More about our industry experience

Health care

Education

Non-profit

Retail

Logistics & distribution

Have a process that should be simpler?

Tell us about the work and the people who do it. The first conversation costs nothing, and if we’re not the right fit, we’ll say so.

Talk with usSee our projects